Nancy Holloway-White, CBCP, CBCA Vice President, DRI Canada

Nancy is a Certified Business Continuity Professional & Auditor with versatile experience. Nancy provides consulting on business continuity, internal controls design and assessment, and process effectiveness as it relates to good governance.

Nancy’s background is in operations management, financial services, contact centres, workforce management, process improvement, and coaching for customer service excellence. Combining process effectiveness, controls management and change management, Nancy focuses on the principle of iterative, continuous improvement to achieve the end goal.

Nancy is a life-long volunteer. She is deeply committed to promoting and advancing the business continuity knowledge and profession, having volunteered for DRI Canada for a decade. She has served on the DRI Canada Board of Directors for half this time in the capacity of Chair, Education Commission; Chair, Online Learning Steering Committee; and currently as Vice President.

In previous years, Nancy has served on her community Board of Directors, finishing her term as President; mentored graduating students from her alma mater; and provided significant contributions for fundraising for various children’s charities.

Nancy’s awards include an ‘Achievement Award’ from DRI Canada, an ‘Outstanding Leadership Award’ from her employer, and an ‘Security Ambassador Award’ from her employer.